“The Serving Leader” by Jennings and Stahl-Wert
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A 4 page review of “The Serving Leader” by Ken Jennings and John Stahl-Wert. No additional sources cited.
Filename: RAsld.rtf

“There Go the Little Guys…”
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A 4 page paper outlining the method by which Wal-Mart enters a new market; undercuts prices on a scale that local mom-and-pop stores cannot match; puts those stores out of business; and then raises its own prices to pre-Wal-Mart levels when local consumers have no other choices available to them. Wal-Mart is not the only big-box store that puts pressure on small local business; Home Depot and Lowe’s have the same effect without using Wal-Mart’s predatory practices. Bibliography lists 8 sources.
Filename: KSWalLittleGuys.rtf

“Turned on: Eight Vital Insights to Energize Your People, Customers, and Profits” by Roger Dow and Susan Cook: A Summary and Chapter Review
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A 10 page paper which provides a chapter overview, summary, and review of this instructional business text. No additional sources are used.
Filename: TGturnedon.rtf

“United Airlines dispute”
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A paper which looks at the background to the airline dispute, and the various factors which have affected the industry since the 1980s in terms of relations between management, workforce and unions, and the effect that deregulation has had on safety issues.
Filename: JLUA.wps

"Busywork" vs Management in Good as Gold
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A 5 page paper discussing Joseph Heller's Bruce Gold in terms of inadvertent management practice. Bruce Gold served on a committee that met only twice and conducted no business. Bruce was charged with writing a report on the committee's activities, which he did not do as there were no activities to report. Nonetheless, everyone heartily congratulated Bruce on his excellent and incisive work. In this one instance, Bruce encountered many of the difficulties in business today: lack of direction; ineffective communication; and crushing preoccupation with producing documents whether or not they contain any information of value. Bibliography lists 7 sources.
Filename: KSGoodGold.wps

"Leadership A To Z" – Brief Overview
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4 pages in length. The writer briefly discusses the article's main idea, three important points and if any bias/faulty reasoning exists. No bibliography.
Filename: TLCLeadrAZ.rtf

"Staffing the World" -- Kelly Services Inc.
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This 3 page report discusses the temporary employment agency – Kelly Services. The company headquartered in Troy, Michigan, offers: "…human resources solutions that include temporary services, staff leasing, outsourcing, vendor on-site and full-time placement." This report looks at the company's history, what industries it serves, how many workers it utilizes, and how such an organization deals with booms and busts in the larger economy. . Bibliography lists 3 sources.
Filename: BWkellys.rtf

21st Century / Century Of Air Cargo
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A 5 page paper that looks at the industry's claim, and support for the claim that air cargo is the industry of the 21st century. The paper also looks at the current problems facing the industry and what international leaders, public and private, are doing to resolve those problems. Bibliography lists 7 sources.
Filename: Aircargo.wps

21st Century Leadership For Health Care Organizations
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This 7 page paper begins by explaining why new leadership styles are needed and what is driving these needs. The writer comments on the poor organization within the system as it is, the new needs of consumers, including the increasingly growing senior population, technology and other advances. The writer then explains transformation leadership and servant leadership and recommends these two approaches be used in tandem for effective leadership. The writer also cites two authors who recommend these models for health care organizations. Bibliography lists 9 sources.
Filename: PGhltldn.RTF

3i Performance and Strategy
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This 16 page paper examines the private investment company 3i. The paper starts by reviewing the 2001 and 2002 financial performance, the second part of the paper then examines the strategy of the company with reference to the models of Porter, Hofstede, Bartlett and Goshal and others. The bibliography cites 11 sources.
Filename: TE3istrat.rtf